Privacy Policy

Curious what happens to your info when you find a piece you love? Here’s the short version: we use only what’s needed to get your order to you, keep things secure, and support you. You’re in control of marketing choices.

At a glance

Topic	Quick view
Data we collect	Contact details, order info, payment details processed by payment providers, and technical data via cookies.
How it’s used	Fulfillment, support, security/fraud prevention, analytics, and (optional) marketing with your consent.
Sharing	Payment processors (PayPal, Stripe, Airwallex), shipping carriers/logistics partners, analytics providers, and legal authorities when required.

1) What personal data we collect

Identity and contact

Name, email address, billing and shipping addresses.
Account login details you create with us.

Order and payment

Order contents, transaction totals in USD, taxes shown at checkout where applicable, delivery preferences, and support history.
Payment information is handled by our payment processors (PayPal, Stripe, Airwallex, and card processing through those providers). We don’t store full card details.

Technical and cookie data

IP address, device/browser type, session IDs, and pages viewed.
Cookie identifiers and similar technologies to remember your preferences and improve the site.

2) Why we process your data

Order fulfillment: to confirm your purchase, take payment, ship items, and provide updates.
Customer support: to answer questions, handle returns, and resolve issues.
Security and fraud prevention: to protect you and our store.
Legal and compliance: to meet tax, accounting, and other legal obligations.
Analytics and site improvement: to understand performance and make shopping smoother.
Marketing (optional): to send style news or recommendations when you opt in. You can opt out anytime.

3) Cookies and similar technologies

Essential cookies

Needed for site features like cart, checkout, and account security. These can’t be switched off in our systems.

Analytics cookies

Help us measure traffic and performance so we can improve navigation and product discovery.

Optional marketing cookies

Used to personalize emails or ads if we run campaigns. You can opt out in your email footer settings or by adjusting your browser/cookie preferences.

Control: Most browsers let you block or delete cookies. If you block essential cookies, some features may not work as expected.

4) When and with whom we share data

Payment processors: PayPal, Stripe, and Airwallex process your payments securely. They receive the data needed to complete the transaction.
Shipping carriers and logistics partners: to deliver your order and provide tracking updates.
Analytics service providers: to help us understand site usage and improve performance.
Operational service providers: cloud hosting, communications, and customer service tools working on our behalf under contracts.
Legal authorities: when required by law or to protect our rights, users, or the public.

We don’t sell your personal information. If we ever engage in interest-based advertising, we’ll use only the data necessary and honor your choices.

5) Data retention

We keep personal data only as long as needed for the purposes above. That means we retain order records for customer service, compliance, and accounting; store support conversations to improve service; and keep marketing preferences until you change them. When data is no longer needed, we delete it or de-identify it in a secure manner.

6) Your rights and choices

Access and portability: ask for a copy of your personal data.
Correction: update inaccurate details.
Deletion: request we delete your data when we no longer need it.
Restriction/objection: limit or object to certain processing (for example, analytics or marketing).
Marketing opt-out: unsubscribe from emails via the link in any email or by contacting us. You can also adjust cookie settings in your browser.

To exercise any right, email [email protected]. We may verify your identity before acting on requests.

California (CCPA/CPRA)

California residents have the right to know, delete, correct, and opt out of the sale or sharing of personal information, and to limit sensitive information use. We do not sell personal information in the traditional sense. If we use cross-context behavioral advertising, you can opt out by adjusting cookie preferences or emailing us.

EEA/UK (GDPR)

Our legal bases include: contract (to fulfill orders), legitimate interests (security, improvements), consent (marketing cookies/emails), and legal obligations (tax, accounting). You may also have rights to data portability and to lodge a complaint with your local data protection authority.

7) Children’s privacy

Our site isn’t directed to children under 13, and we don’t knowingly collect their data. If you believe a child provided us information, contact us and we’ll delete it.