Terms of Service

Worried about how orders, shipping, and returns work? Here’s the simple answer: we keep it clear so you can shop with confidence. The details below explain what you can expect every step of the way.

At a glance

Topic	Key points
Orders & payments	Prices in USD; taxes shown at checkout; pay by PayPal, credit/debit cards, Stripe, or Airwallex.
Shipping	Handling time: 1-2 business days. Transit: 2-5 business days. Standard shipping fee: $6.99 per order.
Returns & refunds	Return window: 30 days from delivery. Refunds processed 5-7 business days after we receive and inspect the item.

1. Acceptance of these terms

By accessing or using sister.fashionstylefirst.com, you agree to these Terms of Service and our store policies referenced here. If you don’t agree, please stop using the site.

Plain-English summary

Using our site means you accept these rules.

2. Your account responsibilities

You agree to provide accurate, current information and to keep your login details secure. You’re responsible for all activity under your account. Tell us right away if you suspect unauthorized use.

Plain-English summary

Keep your info true and your password safe. If something looks off, let us know.

3. Order acceptance and our right to cancel

Your order confirmation acknowledges we received your order. We may refuse or cancel an order if we suspect fraud, if items are out of stock, or if there are pricing or listing errors. If we cancel after a charge, we’ll issue a refund to your original payment method.

Plain-English summary

We do our best to fulfill every order, but we can cancel for fraud checks, stock issues, or obvious errors.

4. Pricing and payment

• Currency: USD.
• Taxes: shown at checkout where applicable.
• Accepted payment methods: PayPal, credit/debit cards, Stripe, Airwallex.
• By submitting a payment, you authorize us to charge the selected method for the total shown at checkout.
• Prices and availability can change without notice. Obvious errors may be corrected, and affected orders may be canceled or adjusted.

Plain-English summary

You pay in USD with the listed methods, and taxes show at checkout. If there’s a clear pricing mistake, we’ll fix it.

5. Shipping and delivery

• Standard handling time: 1-2 business days.
• Standard transit time: 2-5 business days.
• Standard shipping fee: $6.99 per order.

Delivery times are estimates and can vary due to carrier capacity or events outside our control. For full details on timelines, fees, and tracking, see our shipping policy overview on the site.

Plain-English summary

We prepare most orders within 1-2 business days and carriers usually take 2-5 business days to deliver. Shipping costs $6.99 per order.

6. Returns and refunds

• Return window: 30 days from delivery.
• Refund timing: processed 5-7 business days after your item is received and inspected.
• Time to appear on your statement: 5-10 business days (card issuer or payment service timing applies).
• No restocking fee. Original shipping is refunded only when we’re at fault.

For how to start a return and item-specific requirements, review the returns and refunds guidance on our site.

Plain-English summary

Return within 30 days. Once we receive and check the item, we process your refund in 5-7 business days.

7. Acceptable use

When using our site, you agree not to:

• Scrape, crawl, or use bots to access or copy content.
• Interfere with the site’s operation or attempt to bypass security.
• Harass, abuse, or harm others, or upload harmful code.
• Use our name, trademarks, images, or product content for resale, impersonation, or unauthorized commercial use.
• Violate any applicable laws or third-party rights.

Plain-English summary

Browse and shop, yes. Scraping, abusing the site, or misusing our brand, no.

8. Intellectual property

The site, including text, images, graphics, logos, and other materials, is owned by or licensed to fashionstylefirst and protected by law. You may use the site for personal, non-commercial shopping. You may not copy, modify, distribute, or create derivative works without permission.

Plain-English summary

Enjoy the content to shop, but don’t copy or reuse it without permission.

9. Limitation of liability and disclaimer of warranties

The site and products are provided “as is” and “as available” to the fullest extent permitted by law. We do not guarantee uninterrupted or error-free operation. To the maximum extent allowed, fashionstylefirst and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim related to your use of the site or a purchase is limited to the amount you paid for the relevant order.

Plain-English summary

We work hard to deliver great service, but we can’t promise perfection. If something goes wrong, our liability is limited to what you paid for the order.

10. Force majeure

We aren’t responsible for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, labor disputes, supply chain disruptions, carrier delays, power outages, or government actions.

Plain-English summary

Big unforeseen events can slow things down. We’ll communicate and get back on track as soon as possible.

11. Governing law

These terms are governed by the laws of the country in which the brand operates, without regard to conflict of law principles.

Plain-English summary

Your rights are based on the laws where our brand operates.

12. Changes to these terms

We may update these terms from time to time. Changes take effect when posted on the site. By continuing to use the site after changes are posted, you accept the updated terms.

Plain-English summary

We’ll post updates here. Keep shopping and you’re agreeing to the new terms.

13. Contact us

If you have questions about these terms, reach us at:

• Email: [email protected]
• Address: Ấp Rạch Láng, Phú Thuận, Phú Tân, Cà Mau