Refund Policy
Wondering when you’ll see your money back? Here’s the short answer: once your refund is approved, we process it within 5–7 business days, and your bank or provider usually shows it 5–10 business days later.
At a glance
| What | Summary |
|---|---|
| Approval moment | After we receive and inspect your return, or immediately for approved no‑return cases |
| Processing time after approval | 5–7 business days |
| Refund goes to | Your original payment method (PayPal, credit/debit cards, Stripe, Airwallex), in USD |
When refunds are approved
- Most refunds are approved after we receive and inspect your returned item. Please initiate returns within 30 days from delivery.
- Some cases may be approved without a return (for example, confirmed order issues). We’ll let you know what we need to verify.
Refund method
All refunds are sent to your original payment method. We support PayPal, credit/debit cards, Stripe, and Airwallex. Refunds are issued in USD.
Processing and posting times
- Processing after approval: 5–7 business days.
- Time for your card/bank or payment provider to post it: typically 5–10 business days.
| Refund timeline | Timeframe |
|---|---|
| Approval → Processed by fashionstylefirst | 5–7 business days |
| Processed → Visible on your statement | Additional 5–10 business days |
Original shipping
The original $6.99 per order shipping charge is refunded only when fashionstylefirst is at fault (for example, incorrect or defective item). Otherwise, shipping fees are not refundable.
Restocking fees
We don’t charge restocking fees.
Partial refunds
We aim for full refunds whenever items come back in original, unworn condition with tags attached. If returned items show missing tags, signs of wear, damage not related to transit/manufacturing, or arrive outside the expected condition, we may issue a partial refund to reflect the reduced value.
Questions about your refund?
Email us at [email protected]. If you prefer mailing us, our address is: Ấp Rạch Láng, Phú Thuận, Phú Tân, Cà Mau.